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EACE24 Frequently Asked Questions
Presenter Questions

Additional presenter questions can be directed to the EACE24 Programming Sub-Committee Co-Chairs.

Registration Questions
Hotel and Travel Questions
General Questions


Do presenters get discounted conference registration?

EACE24 break-out session and/or speed learning session presenters do not receive discounted registration. Presenters are responsible for registering themselves for the conference and making travel/hotel arrangements. If a presenter cannot attend the full conference, entry for the session only can be granted. If you are a presenter coming in for your session only, you must contact EACE HQ at [email protected] so the proper entry badge is prepared for you to pick up at registration.

Presenters needing financial assistance to attend are encouraged to apply for a Professional Development Grant and/or Diversity & Inclusion Scholarship. 2024 applications will be accepted December 4, 2023 through March 1, 2024.

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How do I register others for the conference?

Only designated Key Contacts within a group membership can register others for the conference. (See how to designate Key Contacts.)

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When will I find out if my proposal was accepted?

Everyone who submitted a proposal will be notified beginning February 2024 through early March 2024. Only the primary/lead presenter will be contacted and is responsible for communicating with co-presenters, if applicable. Lead presenters with accepted proposals will be contacted via email provided on the submission form. Confirmation of acceptance is required by the deadline provided or the invitation may be forfeited. Please monitor your spam folders during this time for important communications.

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When will I find out the location and date of my session?

Presenters will be assigned a date and time based on the EACE24 schedule. The programming schedule will be posted to the website in April 2024.

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What do I need to bring for my presentation? 

Presenters will be provided with basic WiFi, a projector and cable at the conference in your assigned break-out room. You are required to bring your own laptops, chargers, and adapters (if applicable). Adapters are typically only needed for Mac devices. Laptops will not be provided on-site.

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What technology will be available in my session room?

Break-out session rooms are equipped with a podium, standard WiFi and an LCD projector package. This does not include sound playback capabilities or microphones. Additional A/V requests cannot be guaranteed.

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Are options available for presenters to participate virtually?

EACE24 will be a fully in-person event unless otherwise announced. Arrangements for co-presenters to participate virtually cannot be guaranteed.

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How will my session room be set?

Unless otherwise discussed, break-out sessions will be set in classroom/theater-style. The ratio of classroom to theater seating will depend on registration numbers.

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Do my co-presenters/panelists need to register for the conference?

Yes. All presenters are responsible for registering should they wish to attend the conference. Presenters not registered for the conference do not have access to the event, including any social/food functions. ALL presenters will need a badge to enter the meeting space. If you or one of your co-presenters are not registering for the conference, contact EACE HQ by June 9, 2024. The appropriate presenter-only badge will need to be picked up at the EACE24 Registration Desk to access your session.

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Do I need to follow any guidelines for my presentation? 

As part of Diversity & Inclusion initiatives for EACE24, presenters will be required to prepare and present slides in a universal design format that focuses on respecting diversity and creating a culture of inclusion. Click here to view the Universal Design Format guidelines and download the PowerPoint template.

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Does EACE print copies of my handouts to distribute?

EACE does not print copies of break-out session handouts or presentations. You can expect to be contacted closer to the event with instructions on how to upload presentations and/or handouts to the conference mobile app.

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What if I have changes to my original presentation proposal?

Any changes to your proposal should be indicated on the presenter confirmation form. Any major changes, such as a topic change, will need to be approved by the 2024 Annual Conference Programming Committee Co-Chairs. Updates to the final programming posted to the website must be submitted to EACE HQ.

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What comes with my registration?

Full conference registrants have access to all sessions and events. The following food and beverages are also included:

  • Hors d’oeuvres and drinks for Welcome Reception
  • Thursday Breakfast
  • Thursday Awards Lunch
  • Thursday Entertainment Night drinks
  • Friday Breakfast
  • Friday Business Lunch

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How do I register group members for the Annual Conference?

You cannot register other individuals unless you are a Key Contact on a group membership. (See here for how to designate Key Contacts.) If you are a Key Contact, you will see a button that says "Register Linked Profile."

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Where do I pick up my registration materials?

You will need to pick up your name badge along with conference materials when you arrive on day one of the conference. View maps linked below for location and visit the schedule of events webpage for registration times. Remember to wear your name badge at all times, as it serves as entry to all conference functions, including social functions.

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What do I do if I need to cancel?

All cancellation requests must be emailed to [email protected].

  • An 85% refund will be granted when the cancellation request is received 10 business days prior to the scheduled event.
  • 50% refund will be granted if the request is received between 9 and 5 business days prior to the scheduled event.
  • No refunds will be granted if the request is received fewer than 5 days prior to the scheduled event.
  • If the event is cancelled by EACE, registrants may be extended a full refund (100%).

Any cancellation request received fewer than 10 business days prior to a scheduled event (or after the event date has passed) due to an extenuating circumstance may be reviewed by the respective committee chair(s) who in turn will recommend the appropriate refund and action to the Board of Directors. EACE24 registrants who cannot attend due to a positive COVID-19 test are eligible to receive a full conference registration refund.

You may also consider transferring the registration to someone else in your organization. See below for instructions.

Hotel cancellations must be made by the registrant.

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Can I transfer my registration if I can no longer attend?

Yes! You may transfer your registration to someone else in your organization. There is no fee for equal transfers. If you are transferring to a non-member, you will be invoiced for the difference in member vs non-member pricing. The request must be made via email to [email protected] and include the name and email of the person you are requesting to transfer registration to.

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I am a member of NACE. Does that mean I receive member pricing for EACE? 

No. EACE is independent and autonomous from the national association.

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Where can I find more information on current COVID-19 health and safety measures?

The Sheraton Philadelphia Downtown and EACE remain committed to the health and safety of our conference attendees, hotel guests and employees, and the overall well-being of the state. EACE24 registrants should stay at home if they have COVID-19 related symptoms or live with someone who has recently tested positive. EACE24 registrants who cannot attend due to a positive COVID-19 test may receive a full conference registration refund in accordance with EACE's Event Registration & Cancellation Policy.

Is there a deadline to book my hotel room at the group rate? Where do I make the reservation?

The deadline to book your hotel room at the discounted group rate of $219 per night (plus taxes/fees) is May 27, 2024. It is highly likely that the group room block will sell out prior to the deadline, therefore, it is recommended to book your room early. 

Book online or call (215) 448-2000 and mention the EACE24 Annual Conference to receive the group discount.

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What is the deadline to cancel my hotel room reservation? 

Contact the Sheraton Philadelphia Downtown at (215) 448-2000 to cancel your reservation. All cancellations less than 72 hours before your scheduled arrival time will be subject to a cancellation fee equivalent to the first night's room + tax. 

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Can I receive the discounted room rate for dates before and/or after the conference?

Yes. The discounted room rate of $219 (plus taxes/fees) is available to EACE attendees (based on hotel availability) three days pre and post conference dates, so consider extending your stay. The group rate deadline is May 27, 2024 and is subject to availability.

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Does the hotel provide transportation to/from the airport?

No, the Philadelphia Sheraton Downtown Hotel does not provide transportation. Taxi services and train services are available from the Philadelphia International Airport (PHL). Fare starts from $26 USD for taxi/Uber and $6 USD for the train. For more information click here. 

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What are the driving directions to the hotel? What are the parking fees?

The Philadelphia Sheraton Downtown is located at 201 N 17th St, Philadelphia, PA 19103.

The on-site parking fee is $39 per day.

Valet parking is $60 per day. 

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How do I get an attendee list?

Approximately 1-2 weeks prior to the event, you can expect to receive an email entitled "Tips For Your Trip." This email will contain the attendee list including name, organization, city, state, and email in PDF format. EACE does not distribute attendee lists in excel format. Attendee lists are not distributed by request.

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When will break-out session information be available?

Break-out session information will be available on the website by mid-April 2024.

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Will I receive a printed conference program?

EACE does not provide printed copies of the schedule. The interactive schedule, presentation handouts, speaker bios, transportation information and more is easily accessible from your mobile device! If you prefer a printed copy, please print out the schedule to bring with you. 

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What is the conference attire?

Business casual is suitable for all conference activities. Social functions are casual. It is recommended to dress in layers as meeting rooms can get chilly.

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Do I receive continuing education credits for attending?

Many conference sessions may offer credit through SHRM for attending. Sessions offering credit will be noted on the schedule.

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When will the 2024 EACE Annual Conference App be available?

Click here to download the EACE24 mobile app! We have a new app provider this year, Whova. If you need any technical support with the conference app, please contact [email protected]

 

Already have the EACE App on your phone from a past conference? Click on the EACE App icon from your mobile device. From the main dashboard, select the button on the bottom of your screen called “Exit to Conference List.” From here, you can select the EACE 2023 Annual Conference Event.

Please feel free to contact [email protected] for assistance with any technical issues.

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Will there be free WiFi at the conference?

Yes. WiFi information will be posted at the EACE Registration Desk.

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Can I bring my spouse/children?

Although attendees may bring family members to the hotel, only paid registrants wearing conference name badges will be permitted to attend conference events and food/social functions.

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